Prismus

Privacy Policy

Last Updated: March 2025

1. Introduction

Prismus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services that connect Deep Tech manufacturers with potential customers and help lab managers find appropriate instruments.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about our services
  • Participate in activities on our platforms
  • Contact customer support

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Job title and company
  • Mailing address
  • Laboratory specifications and requirements
  • Payment information
2.2 Automatically Collected Information

When you access our platforms, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage patterns
  • Referring URLs
  • Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Connect instrument manufacturers with potential customers
  • Help lab managers find appropriate instruments
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to inquiries and offer support
  • Request feedback and contact you about your use of our services
  • Monitor usage patterns and analyze trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Business Partners

We may share your information with business partners, including Deep Tech manufacturers and laboratories, to offer you certain products, services, or promotions relevant to your needs.

4.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4.5 Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our users or others.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platforms and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Websites

Our platforms may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]